Webcast Event Manager

Meeting Tomorrow is a 13-year-old company with a startup feel, with a team of 80 friendly employees, 2 dogs, headquartered in the Ravenswood corridor of Chicago. We service the event industry by providing technology services and equipment to enable live and virtual events nationwide. We do 10,000+ events a year ranging anywhere from small sales meeting setups to large conferences with thousands of attendees. We offer the best coworkers you’ll find anywhere, extensive training and professional development, great benefits, and the opportunity to work in a fast-paced, team-oriented, entrepreneurial environment.

What we offer:

  • Competitive pay and benefits
  • Profit bonus: we share 10% of our net profit with employees who work at MT the full calendar year
  • 401(k) with matching up to 4%
  • Dollars for Doers, our charitable contribution and volunteer matching program
  • Training and development: every week, we offer some kind of opportunity to learn, whether it’s discussing a Ted Talk over lunch or taking a class on negotiation skills.
  • Fitness reimbursement program of up to $50 per month
  • Free Divvy membership and transit benefits
  • Free catered lunch every Friday!
  • Work life balance. You’ll get PTO, and we expect you to take it! Tenure based system ranging from 15 to 24 days per year.

What we need:

We are currently looking to grow our virtual/broadcasting segment and add a Webcast Event Manager to our ever-growing Event Management Team.  The Webcast Event Manager role at Meeting Tomorrow is responsible for the success of our virtual and broadcast events – interfacing directly with the client and managing the relationships post-sale. This role collaborates with the internal  virtual and production technical teams to prepare and customize webcast content, ensuring client expectations are met. This person will also be involved in training and vetting virtual technicians nationwide and supporting events live from our Chicago office. We offer webcast support for many different webcasting platforms so we look to hire virtual event managers with experience in webcast production, audio and video recording, or video production so they can adapt quickly to client needs.  Experience or knowledge of file encoding is preferred.

About the role:

  • Manage the audiovisual and technology aspects of our clients events
  • Develop and have complete ownership over event project plan: coordinate and communicate with all necessary parties (clients, vendors, technicians, internal teams)
  • Act as the liaison between internal teams, vendors, technicians and customers to ensure successful events
  • Build strong client relationships for accounts that have anywhere from 1 to 100 events per year
  • Work with sales team to translate expectations into deliverables
  • Communicate project details and updates to the client for upcoming events
  • Execute project deadlines and ongoing account management tasks
  • Contingency planning to get ahead of potential issues
  • Manage issue resolution

Who you are:

  • 3 years of event planning, web production, audio recording, or video production experience required
  • Experience working with corporate clients preferred
  • Enjoys technical work or projects
  • Experience with or knowledge of file encoding is preferred
  • Able to think strategically and be proactive
  • Coachable and open to feedback
  • Creative and scrappy problem solver
  • Excellent and eager negotiator
  • Helpful and empathetic to customer needs
  • Able to build relationships well over the phone
  • Detail-obsessed
  • Understands time management
  • Good listener
  • Embracing of fast-paced, high-growth work environment
  • Efficient and organized multitasker
  • Positive, optimistic attitude
  • Desire to grow in organization and take on new responsibilities and challenges

Anything else?

What makes Meeting Tomorrow’s culture so special is the people, and we look for candidates who are a match for our company’s core values: commitment, kindness and humility. If those words describe you and you see yourself in the rest of this posting, you’re ready to apply!

Application Instructions:
Please include:

  • Your resume.
  • A cover letter that explains why you’d be happy in this role and at Meeting Tomorrow, and why you’d be a good fit. Cover letters are an important way for us to get to know you and see what you’re all about, which we know can be hard to express in a resume alone.
  • We want you to be happy in this role, so if you don’t see a fit for yourself, take a look at other positions we have open. Still don’t see anything? We’re growing and always looking for great people, so send us some more information about you and your interest in us.

Meeting Tomorrow is an equal opportunity employer.

To learn more about us:

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